This Privacy Policy describes how Josbin IT Solutions collects, uses, discloses, and protects your personal information when you use our website, software applications, AI tools, and related services.
A. Information You Provide Directly:
We collect information to provide, improve, and secure our Services. This includes:
- Account Information: Name, email address, company name, job title, phone number, and password when you create an account.
- We use secure: PCI-compliant third-party payment processors and do not store full payment card numbers on our servers.
- Communications: Content of your messages when you contact our support team, participate in surveys, or interact with us.
- User Content: Data, files, documents, prompts, queries,
and configurations you input, upload, or generate while using our Services.
B. Information Collected Automatically:
- Usage Data: Information about your interactions with our Services, such as pages visited, features used, time spent, clicks, and referral URLs.
- Device and Log Data: IP address, browser type and version, operating system, device identifiers, and diagnostic data (error reports, performance logs).
- Cookies & Tracking Technologies: We use cookies
and similar technologies to remember preferences, understand user behavior, and enhance security.
C. Information from Third Parties:
We may receive information about you from partners, publicly available sources, or social media platforms
(if you connect your account), in accordance with their policies and applicable law.
We use the collected information for the following legitimate business purposes:
- To Provide & Maintain Services: To create your account, process transactions, authenticate users, and deliver the core functionality of our tools.
- To Improve & Develop Services: We use anonymized data to analyze usage, conduct research, and improve our services.
- To Communicate With You: We use your data to provide service updates, support, and, with your consent, marketing. You can opt-out anytime.
- For Security and Protection: To secure our services, detect fraud, and enforce our terms.
- For Legal and Compliance: To comply with applicable laws,
regulations, legal processes, or enforceable governmental requests.
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you direct us to share it.
- With Service Providers: Trusted partners who provide essential services (like hosting and payments) under strict data protection contracts.
- For Legal Reasons:When legally required or to protect rights, safety, or enforce agreements.
- Business Transfers: In the event of a business transfer like a merger or sale, where your information is included as an asset.
- Anonymized/Aggregated Data: We may share non-identifiable,
aggregated data for analytical, research, or business purposes.
We implement and maintain commercially reasonable administrative, technical, and physical security measures
designed to protect your personal information from unauthorized access, destruction, use, modification, or disclosure.
These measures include encryption (in transit and at rest), access controls, secure development practices, and regular security assessments. However,
no method of transmission over the Internet or electronic storage is 100% secure. We protect your data but cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.
We build trusted relationships through certified expertise, advanced technologies, and best practices, ensuring consistent results value for every client.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is
required or permitted by law (such as for tax, legal, or accounting obligations). We securely delete or anonymize data when no longer needed.
Depending on your location (e.g., under GDPR, CCPA/CPRA), you may have certain rights regarding your personal information, such as the right to:
- Access, correct, or delete your data.
- Restrict or object to our processing of your data.
- Data portability.
- Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us at info@josbinit.com. We will respond in accordance with applicable law.
You may also have the right to lodge a complaint with your local data protection authority.
- Our Intellectual Property: All rights to our services, including software, content, and trademarks, belong to us.
- Your Content:You own your content. By using it, you grant us a license to host and process it solely to provide and improve the service for you.
- Service Outputs:The AI outputs belong to you, while the underlying technology and rights remain ours.
Your information may be transferred to, and processed in, countries other than your own. We ensure appropriate safeguards are in place, such as Standard
Contractual Clauses, to protect your data when transferred internationally.
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
If we become aware that a child has provided us with personal information, we will take steps to delete it.
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date at the top will be revised.
We will notify you of material changes
via email or a prominent notice on our website. Your continued use of our Services after such changes constitutes your acceptance of the new policy.